Pack Merchand 🎁

No, our products do not produce any mind-altering effects. They are designed not to cause psychoactive sensations. You can enjoy our products with complete peace of mind.

No, we only accept card payments. To ensure a safe and efficient purchasing process, all transactions must be made by credit or debit card. This way, we can offer a faster and safer shopping experience for all our customers.

Our website is a completely safe store, you can check our reputation thanks to Trustpilot .

We do not accept returns in general. However, we do manage returns through the legal withdrawal process established by European regulations. To do so, you must submit the corresponding form in a timely manner, and the product must arrive back in perfect condition. If you meet all these requirements, your money will be refunded to the same original payment method. Please note that only the amount of the correctly returned product will be refunded, excluding shipping costs.

We ship all over Spain, except Ceuta, Melilla and the Canary Islands. We also ship all over Europe, except for areas that require customs clearance. We strive to ensure that our products reach our customers quickly and safely within these areas.

We prepare orders from Monday to Friday (except holidays) until 16:20. If your order is placed after this time, it will be prepared for dispatch the following business day. We work to ensure that your order is processed and shipped as quickly as possible.

We do not currently offer the option of shipping to a collection point. However, we are working on offering this service in the future. In the meantime, you can use the address of a neighbour or a trusted business location to receive your package.